How can I print an invoice for my SlideBot subscription?

SlideBot provides a link to a printable invoice for each charge for your account. To access your invoice, visit the Payment History page in the Settings – Account Information menu and click on “View Invoice” for the date of the charge you wish to view. The ‘View Invoice’ link will take you to a printable invoice page […]

Is my credit card information safe?

Yes. The only thing we care about more than slides is ensuring your personal and credit card information is safe. SlideBot utilises a third-party payment and processing service through Stripe. SlideBot does not have access to your credit card number at any point. Stripe has been audited by a PCI-certified auditor, and is certified to PCI […]

How do I update my credit card details?

Once you are logged in, the first step is to access your account information by clicking on the ‘Settings’ link at the top of the screen: This will take you though to the following page where you can select the settings you wish to change. In this case, you should select: ‘Account Information’. Once on […]

How do I view my invoice and receipt details?

SlideBot does not email out invoices, however you can view or print them at any time by logging into your SlideBot account. Viewing billing history Your entire billing history can be accessed by clicking the ‘Settings‘ button located in the top menu of the upload screen. This will then take you through to the settings […]

What currency are SlideBot fees quoted in?

All fees are quoted and charged in US Dollars (USD). If I do not have any US Dollars, how will I pay? If you reside outside of the US, it is likely that your credit card is not denominated in US dollars. We understand this. We utilise the payment and processing services of Stripe.  As part […]

When will my credit card be charged?

When you enter your credit card information and click “Process Payment”, your card will be charged straight away. This charge is pre-payment for the use of SlideBot services for a given period. Depending on the type of subscription you have entered into, this period will vary. Monthly Subscription If you have entered into a monthly subscription, your […]